
Building a Thriving Agency: Insights from Karen & JC Hite
Hello, HighLevel Experience community! I'm Vit Muller, and in this episode, I had the pleasure of speaking with Karen and JC Hite, founders of one of the fastest-growing agencies in the US. Their journey from starting in a garage to becoming Inc. 5000 honorees is nothing short of inspiring. In our conversation, we explored their unique approach to integrating family values into their business, hiring top talent, and scaling with stability. Let's dive into the key takeaways from our discussion.
Starting a Business from Scratch
Karen and JC's journey began in a chaotic environment reminiscent of "Wolf of Wall Street." Faced with the impending arrival of their first child, they decided to leave their stable jobs and start their own agency from their bedroom. This leap of faith was driven by necessity, but it laid the foundation for their future success. Their story is a testament to the power of taking risks and trusting your instincts.
Balancing Family and Business
One of the most intriguing aspects of Karen and JC's approach is their commitment to integrating family into their business. They believe in creating a work culture that allows family involvement, whether it's having a nursery in the office or incorporating family activities into the workday. This integration not only strengthens their family bonds but also enhances their business culture, making it a unique selling point for potential hires.
Hiring the Right Talent
Karen and JC emphasize the importance of hiring top talent and investing in people who align with their mission. They advocate for a slow and deliberate hiring process, ensuring that new hires are not only skilled but also a cultural fit. This approach has been instrumental in their agency's growth, allowing them to build a team that is both talented and cohesive.
Preparing for Employee Turnover
Employee turnover is a natural part of business growth, and Karen and JC have developed strategies to manage it effectively. By always being in recruiting mode and building a pipeline of potential hires, they ensure that their agency is prepared for any staffing changes. This proactive approach minimizes disruptions and maintains business continuity.
Adapting to Industry Changes
In a rapidly evolving industry, staying ahead of trends is crucial. Karen and JC have shifted their focus towards education and brand building, recognizing the importance of providing value beyond traditional agency services. By positioning themselves as thought leaders and educators, they are able to adapt to changes in the market and continue to thrive.
Special Offer:
Join Karen and JC at their upcoming events, the Scale and Stability Summit and the Commitment Summit, designed to help entrepreneurs grow their businesses while maintaining personal well-being. For more information and to secure your spot, visit https://highlevelexperience.com/sws
Conclusion: Scaling with Stability
Karen and JC's journey is a powerful example of how embracing chaos, integrating family values, and investing in top talent can lead to sustainable growth. Their story is a reminder that success is not just about financial gain but also about creating a business that aligns with your values and supports your lifestyle. As you navigate your own entrepreneurial journey, consider how these insights can be applied to your agency for long-term success.
Thank you for joining us on this episode of the HighLevel Experience Podcast. Stay tuned for more inspiring stories and actionable insights to help you grow your agency and achieve your business goals.



