Podcast promo image with the title 'Scaling with Stability,' featuring a smiling woman leaning on a cheerful man wearing a cap, with bold colorful text and branding for The HighLevel Experience Podcast hosted by Vít Müller.

Building a Thriving Agency: Insights from Karen & JC Hite

November 26, 20253 min read

Hello, HighLevel Experience community! I'm Vit Muller, and in this episode, I had the pleasure of speaking with Karen and JC Hite, founders of one of the fastest-growing agencies in the US. Their journey from starting in a garage to becoming Inc. 5000 honorees is nothing short of inspiring. In our conversation, we explored their unique approach to integrating family values into their business, hiring top talent, and scaling with stability. Let's dive into the key takeaways from our discussion.

Custom HTML/CSS/JAVASCRIPT

Starting a Business from Scratch

Karen and JC's journey began in a chaotic environment reminiscent of "Wolf of Wall Street." Faced with the impending arrival of their first child, they decided to leave their stable jobs and start their own agency from their bedroom. This leap of faith was driven by necessity, but it laid the foundation for their future success. Their story is a testament to the power of taking risks and trusting your instincts.

Balancing Family and Business

One of the most intriguing aspects of Karen and JC's approach is their commitment to integrating family into their business. They believe in creating a work culture that allows family involvement, whether it's having a nursery in the office or incorporating family activities into the workday. This integration not only strengthens their family bonds but also enhances their business culture, making it a unique selling point for potential hires.

Hiring the Right Talent

Karen and JC emphasize the importance of hiring top talent and investing in people who align with their mission. They advocate for a slow and deliberate hiring process, ensuring that new hires are not only skilled but also a cultural fit. This approach has been instrumental in their agency's growth, allowing them to build a team that is both talented and cohesive.

Preparing for Employee Turnover

Employee turnover is a natural part of business growth, and Karen and JC have developed strategies to manage it effectively. By always being in recruiting mode and building a pipeline of potential hires, they ensure that their agency is prepared for any staffing changes. This proactive approach minimizes disruptions and maintains business continuity.

Adapting to Industry Changes

In a rapidly evolving industry, staying ahead of trends is crucial. Karen and JC have shifted their focus towards education and brand building, recognizing the importance of providing value beyond traditional agency services. By positioning themselves as thought leaders and educators, they are able to adapt to changes in the market and continue to thrive.

Special Offer:

Join Karen and JC at their upcoming events, the Scale and Stability Summit and the Commitment Summit, designed to help entrepreneurs grow their businesses while maintaining personal well-being. For more information and to secure your spot, visit https://highlevelexperience.com/sws

Conclusion: Scaling with Stability

Karen and JC's journey is a powerful example of how embracing chaos, integrating family values, and investing in top talent can lead to sustainable growth. Their story is a reminder that success is not just about financial gain but also about creating a business that aligns with your values and supports your lifestyle. As you navigate your own entrepreneurial journey, consider how these insights can be applied to your agency for long-term success.

Thank you for joining us on this episode of the HighLevel Experience Podcast. Stay tuned for more inspiring stories and actionable insights to help you grow your agency and achieve your business goals.

 🚀 Premium GHL Snapshots Developer, fellow SAASpreneur and 🎙 Passionate host of the highlevelexperience.com podcast! 
Check out my site for more info on my Profit Roadmap Systems™ -> www.vitmuller.com

Vit Muller

🚀 Premium GHL Snapshots Developer, fellow SAASpreneur and 🎙 Passionate host of the highlevelexperience.com podcast! Check out my site for more info on my Profit Roadmap Systems™ -> www.vitmuller.com

LinkedIn logo icon
Instagram logo icon
Youtube logo icon
Back to Blog

Connect With Us On Social Media!

Want to be featured in our next episode?

Share Your HighLevel Story On Our Podcast!

Each episode we feature 3 different GHL agencies and let you share a quick 60 second inspirational story of how HighLevel has impacted your business!

Share Your Beef 🥩

Got Beef with HighLevel? Want to get more upvotes for your suggested idea on the ideas.gohighlevel.com? If so you can let us know by uploading a short recording 🎤 of that and we'll feature it in one of the next episodes.

Ready to Take Your Agency to the Next Level🔥?

Unlock the full potential of your business with our expert insights, tools, and resources. Stay updated with the latest strategies and innovations by subscribing to our newsletter.

Disruptor Diaries

The source for motivation, inspiration and clarity for achieving success with HighLevel.

The HighLevel Experience Podcast is a weekly show that explores strategies, tools, and success stories relevant to agencies and SaaS entrepreneurs, especially those using the HighLevel platform. The podcast, hosted by Vit Muller, provides inspiration, practical business advice, and in-depth discussions on HighLevel’s latest features and updates. Each episode features a mix of guest interviews, insights on tech tools, and actionable advice to help agencies grow and succeed in the digital landscape. The podcast's unique segments, like "Move the Needle," "The Beef," and "3 Under 3," offer listeners opportunities to learn from impactful stories, discuss HighLevel's software strengths and challenges, and gain insights into strategies and tools tailored to boost agency performance. The target audience includes digital marketing agencies, SaaS founders, and HighLevel users who want to stay updated on industry trends, client management, and scaling strategies. In essence, the HighLevel Experience Podcast is a go-to resource for entrepreneurial insights, offering guidance for anyone looking to leverage HighLevel software to drive business success and innovation.